AlKunooz

Shipping Policy – Al Kunooz

Al Kunooz (“we,” “our,” “us”) manages and delivers orders with care to ensure a smooth and reliable shopping experience for all customers.

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1. Order Processing Time

All orders are processed within 1–3 business days after confirmation.

Orders are not processed on Sundays or public holidays.

In case of delays due to high order volume or unforeseen issues, customers will be notified through email or phone.

 

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2. Shipping Methods & Delivery Time

We ship across India through trusted courier partners.

Estimated delivery time after dispatch:

Metro Cities: 3–6 business days

Other Cities & Towns: 5–9 business days

Remote / Rural Areas: 7–12 business days

Delivery times may vary due to courier availability, weather, strikes, or other unexpected conditions.

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3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

Any promotional free shipping offers will be mentioned on the website.

 

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4. Tracking Information

Once your order is dispatched, you will receive a tracking ID via email or SMS.

Customers can track their orders using the tracking link provided.

 

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5. Wrong Address / Failed Delivery

Al Kunooz is not responsible for failed delivery if:

Incorrect or incomplete address is provided

Customer is unavailable at the time of delivery

Courier is unable to contact the customer

In such cases, re-shipping charges may apply.

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6. Damaged or Tampered Shipments

If you receive a package that appears tampered or damaged:

Do not accept the delivery

Immediately inform us at Jamilqadri025@gmail.com or 9110098590

Once verified, we will provide the appropriate resolution.

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7. Contact Us

For any shipping-related queries, contact:

Al Kunooz
📍 BEKO, GIRIDIH, JHARKHAND – 825322
📞 9110098590
📧 Jamilqadri025@gmail.com
🌐 https://alkunooz.in/